Shipment
PROCCESSING TIME
The product processing time depends on the time frame of the quality check, the packaging and also on the store contingent of the individual product.
What is the processing time?
The item’s processing time is the time from receiving your order to physically dispatching it. After receiving your order, we conduct rigorous Quality Control checks and tests in order to ensure the product’s quality prior to shipment to meet your satisfaction. This can involve detailed in-house checks: e.g. material quality, zippers, seams, embellishments and motifs, interiors, lining, etc. The total processing time varies depending on the complexity, design and size of the specific product or article. Larger orders will naturally take longer. It normally takes 3-7 business days for us to process your order. However, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. If your order includes very popular items that are experiencing stock availability issues, then the order can take 5-10 business days to process and dispatch. We apologize in advance for any inconvenience caused by these delays and thank you for your patience.
Note: Handmade products such as shoes, processing time is long than other products, please wait patiently.
*If you would like to cancel a back ordered item in your order, simply send us your request by submitting a ticket, we will get back to you within 24 hours. Email:[email protected]
When will I received items after shipment?
Normally 10~25 days for standard shipping after shipped.
5~12 days for the Express shipping after shipped.
As to the order status and shipping information of your package, you can refer to “My Account” in our website. When you click the “View Detail” button, there is a column called “Order Tracking”, where you can view all the detailed information about your order.
How much is the shipping cost?
We provide economical parcels, standard transportation and expedited transportation. Different countries and different weight segments have different logistics fees and transportation time. The address page in the shopping process has detailed price and shipping time instructions. We have regular or long-term free shipping activities. During the event, orders that meet the conditions of the event can enjoy the services.
Customs is a government agency responsible for regulating shipments entering a country or region. All shipments being sent to and from a country or region must clear customs first. It’s always buyer’s responsibilities to clear customs and pay the relevant custom duties.
In most countries, however, you have to pay taxes or duties on imported goods. Sometimes goods under a certain value, or in certain categories, do not incur taxes.
The rules are different in every country. Unfortunately there is no way for us to know the rules, regulations, customs, traditions, practices, loopholes, schemes, systems, paperwork, codes, laws, or rulings of every single country.
Therefore, we cannot, and will not, offer advice about taxes in your country. As the buyer, it is your responsibility to find out that information before you order.
If you have to pay import taxes and/or additional duties and sales taxes, then you would have to pay that to the courier upon receipt of the package(s). We can’t calculate this for you or you cannot pre-pay it. If you are drop-shipping or sending a gift item to someone, please make sure they are aware of the possibility of having to pay taxes when receiving the goods.
Please find out as much as you can about your import taxes in your own country before completing your order. If you have questions or requests about tax, please contact our customer service email: [email protected]
If the items are detained by customs, who is responsible for clearance of the items?
If the items are detained by Customs after the ship left the seller’s country, the buyer is requested to deal with it.
If a very large order is delivered from China to my country, will customs seize my order?
Yes, it is possible. We suggest you ask the customer service in advance to split your orders into several smaller packages, to be shipped out on different days to avoid possible seizure.
If custom duties are incurred, who is responsible?
It is the buyer’s responsibility for any custom duty fees that may be charged upon delivery. How the import duty will be charged depends on each country’s custom policies.
Countries We Can Ship Items to?
BOSSION can ship single item samples or large orders WORLDWIDE. You’d better note the import tax condition in your own country before ordering.
Following is a list of different countries where we can deliver our products to:
Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua And Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan
Bahamas, Bahrain, Bangladesh, Barbados, Barthelemy, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia Herzegovina, Botswana, Brazil, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Bonaire
Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Comoros Islands, Democratic Republic of the Congo, Cook Islands, Costa Rica, Cote D Ivoire, Croatia, Cyprus, Czech Republic, China, Cocos(Keeling)Islands, Curacao
Denmark, Djibouti, Dominica, Dominican Republic
Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Eustatius, East Timor
Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Falkland Islands
Gabon, Gambia, Georgia(Asia), Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea Bissau, Guyana
Haiti, Honduras, Hong Kong, Hungary
Iceland, India, Indonesia, Iraq, Ireland, Israel, Italy
Jamaica, Japan, Jordan
Kazakhstan, Kenya, Kiribati, The Federation of Saint Kitts and Nevis, Korea South, Kosovo, Kuwait, Kyrgyzstan
Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg
Macau, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar
Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norfolk Island, Northern Mariana Islands, Norway, Niue
Oman
Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico
Qatar
Reunion, Romania, Russian Federation, Rwanda
Saint Lucia, Saint Pierre And Miquelon, Samoa, Sao Tome And Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, Suriname, Swaziland(Africa), Sweden, Switzerland, San Marino
Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turks And Caicos Islands, Tuvalu, Turkmenistan
Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan
Vanuatu, Venezuela, Vietnam, St Vincent, Virgin Islands (US), Virgin Islands (British), Vatican
Wallis And Futuna Islands
Yemen
Zambia, Zimbabwe